Cookies and Privacy

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@rheign.com.

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Cookies may be set by the website you are visiting (‘first party cookies’) system or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).and we use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide (you) the user with means to remove such cookies or prevent your computer from accepting them in the future.

Privacy Policy

This privacy policy explains how we collect, store and process your personal data for the purposes of direct marketing by email. Personal data is any information that can be used to identify a living individual, either directly or indirectly. It can refer to obvious things like your name and address, but also to online identifiers such as IP addresses.

Who are we?

Rheign Limited
The Old Airfield
Upper Marsh Farm
Brokenborough
SN16 9SR

Phone number: 01452 447018
Email address: info@rheign.com
Registered company number: 8294062

How do we collect your personal data?

We collect your personal data for the Rheign newsletter and email marketing when:

  • You sign up to the newsletter with your email address on the homepage of our website
  • You create an account with us and opt-in to receive our email marketing
  • You complete an online order and opt-in to receive email marketing before checking out
  • You enter a competition that we are running and opt-in to receive email marketing when you enter

What personal data do we collect and how do we use it?

When you sign up to our newsletter and email marketing, we collect your email address so that we can send you this information. We may also use your name, address, date of birth and order history so that we can personalise the marketing emails we send to you. We do this with your consent and you can opt-out of these emails at any time using the ‘unsubscribe’ link featured in all of our emails to you. You will not receive any more marketing emails from us if you do this, but we will still send you transactional emails, for example an order confirmation if you make a purchase from us.

How long do we keep your information for?

We will continue to send email marketing to you: until you opt-out.

Do we share your information with anybody?

We use Mail Chimp to help mange our marketing database. These companies may store and/or process your personal data outside of the EEA. We have ensured that there are suitable safeguards in place for the protection of your personal data outside of the EEA.

Mail Chimp’s Privacy Policy here

Your rights

You have the rights to know how we process your personal data for direct marketing. These are:
The right to be informed – this privacy notice explains to you how your personal data is processed by us for direct marketing.
The right to access – you can request that we provide you with all of the personal data that we hold about you. We will provide this to you free of charge within one month of your request.
The right to rectification – we like to make sure that the information we have about you is correct. You can manage your personal details within your account to ensure that they are up to date, or you can contact us to let us know if we have any incorrect information by emailing info@rheign.com.
The right to erasure – you have the right to have your data ‘erased’ by Rheign.
The right to restrict processing – you have the right to restrict processing in certain situations such as: where you contest the accuracy of your personal data, we will restrict the processing until you have verified the accuracy of your personal data / where you have objected to processing and we are considering whether our legitimate grounds override your legitimate grounds / when processing is unlawful, and you oppose erasure and request restriction instead / where we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.
The right to object – You have the right to object to the processing of your personal data. Remember you can opt out at any time from our marketing communications using the unsubscribe button on our emails or by contacting us directly via info@rheign.com.